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If you change your mind within 30 days of purchase, we'll offer you a full refund credited to the card used in the original sales transaction.

To keep things safe and hygienic for everyone, we’re unable to accept returns or exchanges on earrings and body jewellery.

Place your order before 14:00 GMT for same day dispatch.

We want your most-loved jewellery to last, which is why we offer a 12-month warranty that covers every piece free of charge, and a 24-month warranty on all our 14K solid gold piercings.